1. Introduction

Wolfgang ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our music festival management platform.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Date of birth (for COPPA compliance)
• Parent/guardian information (for users under 18)
• Payment information (if applicable)
• Profile information and preferences

2.2 Festival and Event Data

We collect information related to your music festivals and events, including:

• Festival details (name, dates, location, venue)
• Registration and participant information
• Performance schedules and adjudication data
• Room and resource management data

2.3 Automatically Collected Information

We may automatically collect certain information about your device and usage, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Access times and dates

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information and updates
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues
• Comply with legal obligations (including COPPA and FERPA)

4. Children's Privacy (COPPA Compliance)

Our Service is designed to comply with the Children's Online Privacy Protection Act (COPPA). For users under the age of 18, we require:

• Parent or guardian consent before collecting personal information
• Parent or guardian email address for communication
• Verification of parent/guardian consent

We do not knowingly collect personal information from children under 13 without verified parental consent.

5. Educational Data (FERPA Compliance)

If you use our Service in connection with educational institutions, we comply with the Family Educational Rights and Privacy Act (FERPA). We:

• Require explicit consent for processing educational data
• Limit access to educational records
• Maintain appropriate safeguards for educational information
• Provide access and amendment rights as required by FERPA

6. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, privacy, safety, or property
• In connection with a business transfer (merger, acquisition, etc.)
• With service providers who assist us in operating our Service (under strict confidentiality agreements)

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Rectify inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability (receive your data in a structured format)
• Withdraw consent at any time (where applicable)

10. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

11. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us through the Service's contact features.